Crisis/Issues Management

 
     
 




     

Corporate success always depends, sooner or later, on the support of community leaders, the media, legislators, regulators, and a host of others who may not be directly involved in your business or even your industry.

The issue is issues: Tax increases or abatements, government policies on trade agreements, environmental concerns, safety or labor practices.

The key is to defend your interests by showing how they align with those of the community or society at large. It's a highly specialized form of communication, and Marsteller is especially good at it.